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Privacy Notice

Managerlift

 

INTRODUCTION

VEGA s.r.l., owner of the domain https://www.managerlift.com/, wishes to inform users about the processing of their personal data. This Privacy Policy outlines the personal data we collect, use, and disclose. Personal data refers to any information related to an identifiable individual, either directly or indirectly, based on such data. This includes information such as names, contact details, identification data (online), online identifiers, or other unique characteristics specific to an individual.

 

This Privacy and Cookie Policy applies when you visit our websites, explore our solutions and other services, including events and web chat communications, that link to or reproduce this policy ("Services"). This Privacy and Cookie Policy may be supplemented or replaced by additional privacy statements or terms provided to you as needed.

 

1. WHO WE ARE

VEGA s.r.l. represents Italian excellence in elevator accessories worldwide.

The personal data provided to the DATA CONTROLLER:

VEGA s.r.l., or collected by it through our corporate web pages, is controlled by VEGA s.r.l., Via degli Appennini 11-13, 63845 Ponzano di Fermo (FM), VAT number 01578140442. We are committed to protecting the personal data of our customers, users, employees, and other stakeholders while helping our customers, employees, investors, and organization make better decisions. If you wish to contact us regarding your personal data, please refer to the following email: privacy@vegalift.it.

 

2. WHAT PERSONAL DATA DO WE COLLECT?

To use the website https://www.managerlift.com/, report malfunctions or anomalies, the type of personal data we collect depends on the relationship between us and the user and the Services we provide. To this end, we may collect the following personal data about you:

  • Name and contact details, including first and last name, email address, postal address, VAT number, and phone number.
  • Any other information shared by the user through our assistance and contact forms to address your requests.

If you are under 18 years of age, please do not use or access the Services. VEGA does not knowingly collect or store personal data from individuals under 18. Should VEGA become aware that personal data of individuals under 18 has been collected, it will take appropriate steps to delete such data.

 

3. HOW DO WE COLLECT PERSONAL DATA?

We and our third-party service providers may collect personal data through the following methods:

  • Direct interactions, such as when you register on the website: https://www.managerlift.com/
  • Third-party data, including information on third-party websites or other publicly available information, or information provided by third-party sources such as government entities and data resellers.
  • Automatic tracking technologies, such as information automatically collected about your interaction with our Services and websites using various technologies like cookies, web logs, beacons, and internet tags.

 

4. HOW DO WE USE YOUR PERSONAL DATA?

Personal data is used for the purposes for which it was collected and may be further used only for lawful purposes or other legitimate reasons. For instance, if you use our contact form for assistance, we will primarily use the information provided to respond to your assistance request. We may also use this information to improve the quality of our customer service procedures. The legality of processing is one of the fundamental principles of processing your personal data, and we rely on the following legal bases:

  • Necessity of processing to execute a contract or take pre-contractual measures based on your specific requests.
  • Legitimate interests, such as improving the quality of our products and Services.
  • Legal obligations, or compliance with applicable data protection laws.

Based on your interaction with us and the Services, we may use your personal data for the following purposes:

  • Administration of our relationship with you and our company, such as providing and managing access to and use of our Services.
  • Development and improvement of our existing and new products and Services.
  • Provision of online communities, such as forums, information requests, or assistance.

 

5. SHARING YOUR PERSONAL DATA

To provide you with the best possible Services and support, we may share certain information internally or with selected third parties. We may also be subject to legal or regulatory obligations that require us, in good faith, to disclose your personal information externally. The parties with whom we may share your data include:

  • Affiliated or controlled companies, for customer data management or providing the underlying technology for our Services.
  • Service providers, for managing or hosting services and/or the underlying technology for the Services we offer.
  • Parties involved in business transfers, such as a buyer or successor in the event of a sale or other business transaction involving all or part of our business.
  • Other parties, for external audits, compliance, risk management, business development, or corporate governance.
  • Government authorities, regulatory bodies, and other third parties in response to a legal request, court order, or as otherwise required to comply with applicable laws.

Whenever we share personal information internally or with third parties in other countries, we rely on appropriate safeguards in compliance with applicable data protection laws, including, where applicable, the EU standard contractual clauses or other safeguards for transfers as required by applicable data protection laws, such as binding corporate rules, mutual agreements, or derogations. As prescribed by applicable law, third parties are required to use adequate safeguards to protect personal information and may only access personal data necessary to perform their specific tasks.

 

6. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We will process your personal data to the extent necessary to fulfill our obligations, comply with legal requirements, and achieve the purposes for which the data was collected, in accordance with our data retention policies and applicable data protection laws. When your personal data is no longer needed, we will take reasonable steps to remove it from our systems and records or anonymize it so that it can no longer identify you.

 

7. HOW DO WE PROTECT YOUR PERSONAL DATA?

We have implemented an internal framework of policies and minimum standards across all our companies to keep user data secure. Furthermore, we restrict access to personal data by our employees, business partners, service providers, and third-party service providers to a "need-to-know" basis. Specifically, and in accordance with the law, we adopt appropriate technical and organizational measures (policies and procedures, cybersecurity, and other measures) to ensure the confidentiality and integrity of users' personal data and the ways in which it is processed.

 

8. WHAT ARE THE USER'S RIGHTS?

We will respect the user’s rights under applicable law. To the extent provided by local data protection laws, including European data protection laws where applicable, the user’s rights may include the following:

  • Right of access (“overview of the user’s personal data”): the right to obtain an overview of the user’s personal data processed by us.
  • Right to rectification (“correcting the user’s personal data”): if the user’s personal data is inaccurate or incomplete, the right to ask us to rectify or complete it.
  • Right to erasure (“right to be forgotten”): the user has the right to request the deletion of their personal information to the extent permitted by applicable law. In some circumstances, we may not be able to fulfill the request; for example, if the processing is necessary to comply with a legal obligation or to execute a contract. In certain cases, the user’s personal data is necessary to provide the Services, and if the user does not provide such data, access to and use of the Services or some features of the Services may be restricted.
  • Right to data portability (“transfer of the user’s personal data”): the user has the right to ask us to transfer their personal data directly to them. This applies to certain personal data processed by automated means and with the user’s consent or based on a contract with us. Upon the user’s request, and where technically feasible, we will transfer their personal data to another entity of their choice.
  • Right to restrict processing: the user has the right to request the limitation or cessation of the processing of their personal data in our possession for a specific period or indefinitely. In certain circumstances, we may not be able to fulfill the request; for example, if the processing is necessary to comply with a legal obligation or if we can otherwise demonstrate compelling legitimate grounds.
  • Right to object: the user has the right to object to the processing of their personal data. The reasons for objection should relate to the user’s specific situation and be connected to processing based on the legitimate interest condition. If the user objects, we will no longer process their personal data unless we can otherwise demonstrate compelling grounds. In certain circumstances, the user has an unconditional right to object, for example, in the context of direct marketing activities.
  • Withdrawal of consent: the user has the right to withdraw their consent to the processing of their personal data at any time; for example, after consenting to updates about our Services, the user has the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of the processing of their personal data carried out before the withdrawal.

To exercise your rights (where possible) and/or for any other questions regarding the processing of personal data, please send an email to privacy@vegalift.it. If we appear unresponsive or if you disagree with our data privacy practices, you may also file a complaint with the competent local Data Protection Authority.

 

8.UPDATES TO THIS NOTICE

From time to time, we may update this Privacy and Cookie Notice or any other specific privacy notice. In case of changes to this Privacy and Cookie Notice, we will add a new date to this Privacy and Cookie Notice. This updated version is effective as of 12/05/2024.